1. Acceptance of Terms
By accessing or using the Service you confirm that you are at least 18 years old, that you have legal capacity to enter into this agreement, and that you have read, understood, and accept these Terms in full.
If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.
2. Description of the Service
RunGrid is a multi-tenant software-as-a-service platform that helps small and medium businesses manage accounting, cash flow, invoicing, projects, and related operations.
The Service is provided on a subscription basis and may include third-party integrations (such as bank connectivity, payment processing, and AI services) governed by the third parties' own terms.
3. Eligibility
You must be 18 years of age or older and able to form a legally binding contract.
The Service is not available to individuals or entities barred from receiving services under U.S., E.U., or applicable local sanctions laws.
4. Account Registration and Security
You agree to provide accurate, current, and complete information during registration and to keep that information up to date.
You are responsible for safeguarding your account credentials and for all activities that occur under your account. Notify us immediately at security@tmadvisorsgroup.com of any suspected unauthorized access.
We may suspend or terminate accounts that violate these Terms, that present a security risk, or that remain inactive for an extended period.
5. Subscription Plans, Free Trial, and Billing
The Service is offered in tiered subscription plans listed at /pricing. Pricing, features, and limits per tier may be updated from time to time; changes apply at the start of your next billing cycle.
New subscriptions include a 15-day free trial. To start the trial you must provide a valid payment method. We do not charge during the trial.
On the day immediately following the end of the trial we will charge the payment method you provided for the first billing period of the plan you selected. Subsequent charges occur on a recurring monthly or annual cycle depending on your selection.
By providing a payment method and starting a trial, you authorize us (and our payment processor, Stripe) to charge that method on a recurring basis until you cancel.
If a charge fails, we may retry the charge and may suspend or terminate access until payment is completed. We may charge applicable taxes where required.
Plan changes (upgrade or downgrade) take effect immediately for upgrades (prorated) and at the next billing cycle for downgrades.
6. Cancellation
You may cancel your subscription at any time from Settings → Billing or by contacting support@tmadvisorsgroup.com.
Cancellation takes effect at the end of the current paid billing period. You retain access to the Service until that date.
We do not provide refunds for partial months or unused periods.
See our Cancellation Policy at /cancellation for additional details about data retention, export, and re-subscription.
7. Acceptable Use
You agree not to use the Service to: (a) violate any law or regulation; (b) infringe intellectual property or privacy rights of others; (c) upload malware or harmful code; (d) attempt to gain unauthorized access to any part of the Service; (e) reverse engineer or extract source code from the Service; (f) resell, sublicense, or commercially exploit the Service without our written consent; (g) use the Service to send unsolicited communications.
We may suspend access immediately and without notice for violations of acceptable use that present a risk to the Service or to other users.
8. Your Content and Data
You retain all rights to the data and content you upload to the Service ("Customer Data").
You grant us a worldwide, royalty-free license to host, process, and display Customer Data solely for the purpose of providing and improving the Service.
You are responsible for the legality and accuracy of Customer Data. You represent and warrant that you have the right to upload it and that it does not infringe third-party rights.
We do not sell Customer Data. We may aggregate and anonymize data for product analytics and benchmarking, in a form that does not identify you or your customers.
9. Intellectual Property
The Service, including its software, design, trademarks, and content (excluding Customer Data), is the exclusive property of TM Advisors Group and is protected by copyright, trademark, and other laws.
These Terms do not grant you any right or license to our intellectual property other than the limited right to use the Service in accordance with these Terms.
10. Third-Party Services
The Service integrates with third-party providers including but not limited to: Supabase (hosting, database, authentication), Stripe (payment processing), Plaid (bank connectivity), Anthropic (AI processing), Resend (email delivery), Vercel (web hosting), and Google (OAuth and analytics).
Your use of these integrations may be subject to the respective third party's terms and privacy policies. We are not responsible for the acts or omissions of third parties.
11. Service Availability and Modifications
We will make commercially reasonable efforts to make the Service available 24/7. We do not, however, guarantee uninterrupted service and may perform maintenance, updates, or changes from time to time.
We may modify, suspend, or discontinue any part of the Service at any time with or without notice. For material changes that adversely affect existing paid customers, we will provide at least 30 days' notice when reasonably possible.
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DATA OR INFORMATION PROVIDED THROUGH THE SERVICE WILL BE ACCURATE OR RELIABLE.
RunGrid IS NOT A SUBSTITUTE FOR A QUALIFIED ACCOUNTANT, TAX ADVISOR, OR LEGAL COUNSEL. INFORMATION GENERATED BY THE SERVICE (INCLUDING AI-GENERATED CATEGORIZATIONS AND SUGGESTIONS) IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND MUST BE INDEPENDENTLY REVIEWED BEFORE BEING RELIED UPON FOR FINANCIAL OR LEGAL DECISIONS.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL TM ADVISORS GROUP, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE.
OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.
14. Indemnification
You agree to defend, indemnify, and hold harmless TM Advisors Group from any third-party claims, damages, or expenses arising from (a) your use of the Service in violation of these Terms, (b) your Customer Data, or (c) your violation of any law or third-party right.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of laws principles.
Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If not resolved within 30 days, the dispute shall be submitted to binding arbitration in Broward County, Florida, under the rules of the American Arbitration Association.
Notwithstanding the foregoing, either party may seek injunctive relief in a court of competent jurisdiction for intellectual property or confidentiality matters.
16. Changes to These Terms
We may update these Terms from time to time. For material changes we will notify active customers at least 30 days in advance via email and an in-app banner.
Continued use of the Service after the effective date of changes constitutes acceptance of the updated Terms.
17. Termination
These Terms remain in effect until terminated. You may terminate at any time by canceling your subscription and ceasing use of the Service.
We may terminate or suspend your access at any time for material breach of these Terms, for non-payment, or as required by law. Upon termination, your right to access the Service ends immediately.
Provisions that by their nature should survive termination (including IP, Liability, Indemnification, and Governing Law) survive.
18. Contact
For questions about these Terms, contact legal@tmadvisorsgroup.com. For general support, contact support@tmadvisorsgroup.com.