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Customer messages

Text your customers from the business line: photos, invoices and links in one thread, replies back in the app.

Included in Complete and Multi

How it works

1

A Messages panel opens on every page. Pick a customer, or press Message on an invoice, a job or an appointment.

2

Write, attach a photo, drop in the invoice or the payment link. It leaves from your business number.

3

The reply lands in the same thread, with the document beside it — and the whole team can see it.

What it does for you

  • ✓The customer saves one number and it always reaches the business, whoever is on shift.
  • ✓No more "I texted you from my personal phone" — the history stays with the company.
  • ✓Fifteen minutes unanswered and the owner gets an email; nothing waits until Monday.

See it with your own numbers

No commitment after trial — cancel anytime

Start your 15-day free trial →

Still deciding?

Tell us what you do and we will tell you honestly whether this fits. A person reads it, and replies.

Contact →
info@tmadvisorsgroup.com
Talk to us
Customer messages — how it works in RunGrid