Sales → Email marketing.
First: let it read your website
Before it can write anything good it needs to know what you do. Press Learn my business and it reads your own website — what you sell, who for, and how you talk about it — and remembers.
This is why the website, Instagram and Facebook fields matter when you create the company. Every one left blank is a campaign written from less. You can add them later in Settings.
Then: say what you want to send
One or two sentences, typed or dictated:
You get back a subject line, the body written in your voice, a button, and artwork drawn in your brand colours with your logo on it — as a draft. Nothing has been sent and nobody has been added to it yet.
Who it goes to
Your customers, and your suppliers if you switch them on. Both lists are built from the addresses already in RunGrid — you do not import anything. Anyone who has unsubscribed is skipped automatically, and an address that is both a customer and a supplier only gets it once.
The limit
Two campaigns a week, eight a month. Not a cost limit — it protects the sending reputation that every RunGrid company shares. A list emailed daily stops arriving in inboxes at all, and it takes months to recover.
If you need more for a particular month, ask and it can be raised for your company.
What it will not do
Invent an offer. If your brief does not give it a discount or a deadline, it writes about the work instead — because a customer who calls about an invented promotion is a worse outcome than a plainer email.
Automatic campaigns
Under settings you can turn on a weekly campaign, pick the day and hour, and leave a standing instruction — "always mention we work weekends", "never promise a same-day quote". It still writes a draft for you to approve.