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Change or cancel an invoice that has already been sent

What you can change after sending, and why a sent invoice is voided rather than deleted.

Editing

Open the invoice and press Edit. Saving reposts its journal entry, so the document and your books cannot drift apart.

Four things are refused:

·A voided invoice cannot be edited. Duplicate it instead.
·It cannot be moved into, or out of, a closed period.
·The total cannot fall below what has already been paid — record a refund or a credit for that.
·Nothing saves if the entry cannot be reposted.

Voiding

A sent invoice is voided, which keeps its number and posts a reversing entry. Both stay visible.

Deleting

Only a draft can be deleted. The reason is the number, not the money: INV-0148, INV-0150 and nothing in between is the first thing an examiner asks about, and once the row is gone there is no way to answer.

Still deciding?

Tell us what you do and we will tell you honestly whether this fits. A person reads it, and replies.

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Change or cancel an invoice that has already been sent | RunGrid